Forum Discussion

d9sig3mdvbey's avatar
4 years ago
Solved

Can’t remove or promote sims

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone X
OS Version 15
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I
What do you expect to see?
Connection Type Wifi
Please select your region Other
Country Canada

I cannot remove 3 sims from my house. I can’t promote or remove them. This issue is quite annoying since there is a limit on the number of sims you can have in a household. I’ve tried deleting and downloading the app again but it hasn’t worked. 

17 Replies

About The Sims Mobile

Make a connection with Simmers, share your knowledge, and troubleshoot issues in The Sims Mobile official community.6,583 PostsLatest Activity: 2 hours ago