Can’t remove or promote sims
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone X
OS Version 15
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I
What do you expect to see?
Connection Type Wifi
Please select your region Other
Country Canada
I cannot remove 3 sims from my house. I can’t promote or remove them. This issue is quite annoying since there is a limit on the number of sims you can have in a household. I’ve tried deleting and downloading the app again but it hasn’t worked.
Marked as Solution for Visibility Purposes
Hello Simmers,
Thanks for sharing these reports with us. This is on our radar. We've made a post to share this here: "Issues with Sim Festival tutorial & Seasonal Tasks" and will do our best to keep you updated.
Thanks all,
EA_Lanna