Can not buy the festival pass
Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iphone6sp OS Version 123456 How often does the bug occur? Occasiona...
Forum Discussion
EA_DragonsEye
EA Staff (Retired)
EA Staff (Retired)Hi @BoBo430030! Thanks for your report I have reported this issue to studio. I will update you in thread about any updates
- @EA_DragonsEye I can buy other packs but the pass，and all my game friends have disappeared.
- EA_DragonsEye
The game friends glitch is a temporary issue where you can't see them but you still have that issue. We have confirmed that there is an issue with the packs in Australia, will update when I have more information on thread
- EA_DragonsEye
@BoBo430030 Could you check again? seems like it may be working now
- @EA_DragonsEye Still cant buy😢
I can not buy the festival pass.
- EA_DragonsEye
@ReneeMai5 could you dm me your player id, device os and location? thanks!
@EA_DragonsEye Player id：[ removed by CM]
device os：iOS 14.7.1，iPhone 12 Pro Max
location：China，Shanghai
My apple Id is New Zealand's id, but I am in China right now. I can buy the Japan pass last time, but I can not buy the summer festival pass.
Thanks a lot.
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Iphone 12 Pro max
OS Version 14.7.1
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? I can not buy the festival pass.
What do you expect to see?
Connection Type Wifi
Please select your region
Country New Zealand
I can not buy the festival pass.
