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BoBo430030's avatar
BoBo430030
5 years ago

Can not buy the festival pass

Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iphone6sp OS Version 123456 How often does the bug occur? Occasiona...
bug
BoBo430030's avatar
BoBo430030
5 years ago
@EA_DragonsEye I can buy other packs but the pass，and all my game friends have disappeared.
EA_DragonsEye's avatar
EA_DragonsEye
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

@BoBo430030 Could you check again? seems like it may be working now

    • BoBo430030's avatar
      BoBo430030
      5 years ago

      I can buy other packs

  • BoBo430030's avatar
    BoBo430030
    5 years ago

    But I can buy this😓 👇

    • EA_DragonsEye's avatar
      EA_DragonsEye
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      5 years ago

      Thanks for all the info, I passed it to studio, hopefully it gets fixed soon!

      • BoBo430030's avatar
        BoBo430030
        5 years ago
        Is there a problem with my account? I can't buy Games in another region

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