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BoBo430030's avatar
BoBo430030
5 years ago

Can not buy the festival pass

Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iphone6sp OS Version 123456 How often does the bug occur? Occasiona...
bug
EA_DragonsEye's avatar
EA_DragonsEye
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

@BoBo430030 Could you check again? seems like it may be working now

BoBo430030's avatar
BoBo430030
5 years ago

But I can buy this😓 👇

  • EA_DragonsEye's avatar
    EA_DragonsEye
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Thanks for all the info, I passed it to studio, hopefully it gets fixed soon!

    • BoBo430030's avatar
      BoBo430030
      5 years ago
      Is there a problem with my account? I can't buy Games in another region
      • EA_DragonsEye's avatar
        EA_DragonsEye
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        5 years ago

        Hi! I do not think is an issue with your account it seems an issue with the store, I am waiting to hear back from the dev team. I am sorry that you are experiencing this issue.
        Just in case could you DM me you player id? @BoBo430030 

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