Forum Discussion

BoBo430030's avatar
BoBo430030
5 years ago

Can not buy the festival pass

Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iphone6sp OS Version 123456 How often does the bug occur? Occasiona...
bug
BoBo430030's avatar
BoBo430030
5 years ago

But I can buy this😓 👇

EA_DragonsEye's avatar
EA_DragonsEye
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

Thanks for all the info, I passed it to studio, hopefully it gets fixed soon!

  • BoBo430030's avatar
    BoBo430030
    5 years ago
    Is there a problem with my account? I can't buy Games in another region
    • EA_DragonsEye's avatar
      EA_DragonsEye
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      5 years ago

      Hi! I do not think is an issue with your account it seems an issue with the store, I am waiting to hear back from the dev team. I am sorry that you are experiencing this issue.
      Just in case could you DM me you player id? @BoBo430030 

      • BoBo430030's avatar
        BoBo430030
        5 years ago
        My ID has mod, can I submit it？😰

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