Forum Discussion

kaleen86's avatar
kaleen86
Rising Traveler
11 months ago

Can't collect reward from Eco Workshop

Product: The Sims Mobile Platform:iOS List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Ipad OS Version 15.7 How often does the bug occur? Every time (100%) Steps:...
bug
kaleen86's avatar
kaleen86
Rising Traveler
11 months ago

Thank you for your suggestions. I'm reluctant to leave my home lot and go to Parkside - another player who had the same bug, after changing locations a number of times, now can't open her game at all. I can still play my game to a certain extent - I can host parties on my home lot, and complete the daily tasks I can do there.

I did contact EA support who eventually said there was No Fix. Is it possible to get my game rolled back to before the bug or are EA not doing this any more?

SalixCat's avatar
SalixCat
Hero+
11 months ago
@kaleen86 I believe they are still doing a roll back when they can't fix an issue that prevents you from playing the game.
  • kaleen86's avatar
    kaleen86
    Rising Traveler
    11 months ago

    Thanks, I'll contact them again - fingers crossed!

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