7 years ago
Can't do harvest events
I'm so close to finishing this stupid harvest fest, but the event I need to complete isn't even available. When I try to start it from the event screen, it does nothing. When I actually go to the res...
For all the bugs related to the Harvestfest event the best thing is to contact an EA game advisor.
You can do so through The Sims Mobile app. Open the side menu, choose the gear icon, then the button with 'Help'.
This will open your browser, scroll down until you see 'Contact Us' and choose 'Technical Support'.
Open the spoiler for pictures:
If this fails for some reason, or you can't access The Sims Mobile app.
You can contact EA through this link: https://help.ea.com/en/contact-us/
If you want to do so in a different language you can choose your country of choice in the upper right-hand corner.
You can also choose to contact an EA game advisor through social media:
- Twitter: https://twitter.com/EAHelp
- Facebook: https://www.facebook.com/EAHelpHub/
Is there a way to review the popup message from ea saying that they were having server issues and some players would receive the special heirloom? I had trouble with the event and gave up.