7 years ago
Can't do harvest events
I'm so close to finishing this stupid harvest fest, but the event I need to complete isn't even available. When I try to start it from the event screen, it does nothing. When I actually go to the res...
For all the bugs related to the Harvestfest event the best thing is to contact an EA game advisor.
You can do so through The Sims Mobile app. Open the side menu, choose the gear icon, then the button with 'Help'.
This will open your browser, scroll down until you see 'Contact Us' and choose 'Technical Support'.
Open the spoiler for pictures:
If this fails for some reason, or you can't access The Sims Mobile app.
You can contact EA through this link: https://help.ea.com/en/contact-us/
If you want to do so in a different language you can choose your country of choice in the upper right-hand corner.
You can also choose to contact an EA game advisor through social media:
- Twitter: https://twitter.com/EAHelp
- Facebook: https://www.facebook.com/EAHelpHub/
There is no point in doing this. I have contacted them 3 times. They have done nothing. The event ended and my game is still screwed up. I still don’t have quick events. My sims still end up in places I didn’t put them. And I’ve lost money. They don’t seem to care
@belbottoms could you try force closing the app when none of your Sims are in an event, and seeing how that goes?
@Phantomlover1717 I have done all the things. Including deleting and re downloading load the app. Nothing works. I was unable to finish the quest. I spent my own money all my sims cash and cupcakes are gone and my game still doesn’t work. I was offered only pie slices and nobody has fixed my game.
The customer service is poor. I will no longer spend any money on this gam.