Forum Discussion

high5thai's avatar
high5thai
9 years ago

Can't download The Sims Mobile on Motorola Moto Maxx

Hello! I own a Motorola Moto Maxx, Android 6.0.1. I tried to download The Sims Mobile, but it says on Google Play that my device isn't compatible. I can't understand why, can someone help me please? ...
technical issues
lisseniss's avatar
lisseniss
8 years ago

Hi! I have the same problem but my cell phone is Moto G3, Android 6.0, 16GB, 2GB RAM. I tried to download Sims Mobile with two different Brazilian accounts and the game doesn't appear in Google Play. 🤨

EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

Hi @lisseniss,

Sorry for the late reply.

Unfortunately, if you don't get the option to download the game through Google Play, it means your mobile phone is not compatible with The Sims Mobile.

I wish I had better news for you ☹️ If you own another device you could use to play, I would try to download it from there.

Good luck,

-Mai

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