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w9pzgxojge8o's avatar
w9pzgxojge8o
Rising Novice
2 years ago
Solved

Can't purchase in the sims mobile

Its been 5 months.. and I can't purchase anything and I don't know what to do... i've checked my connection and nothing
technical issues
  • EA_Solaire's avatar
    EA_Solaire
    2 years ago

    @w9pzgxojge8o 

    If those step haven't helped, you'll want to get in contact with Apple support directly so they can review this transaction further with you to see what's causing this error. 

w9pzgxojge8o's avatar
w9pzgxojge8o
Rising Novice
2 years ago
@EA_Solaire Someone recommended me that before and I've done it already and nothing
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

@w9pzgxojge8o 

If those step haven't helped, you'll want to get in contact with Apple support directly so they can review this transaction further with you to see what's causing this error. 

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