Can't remove balcony barriers

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Iphone xs max /ipad 7
OS Version 16.0.3
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Balconies disappeared just the railings are visible in the sky (3rd level)
What do you expect to see? I want the balconies back not just the railings in the sky
Connection Type Wifi
Please select your region North America
Country United States

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First of all i have had alot of missing items i wish I could get a few back at least the Christmas stairs (lost them in December day after balconies came out.. 

now to my main issue. 
When balconies came out in December 

I purchased a few for a few lots . Well on 2 o them they disappeared but in the main lot they were gone and only the railings are visible . I would like to get my balconies back or at least make the railings go away.. please help

Playerld: [Removed]

[Ilois4: Removed Player ID. Please don't share private info on Answers HQ since these boards are publicly visible.]