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mypetfish0's avatar
mypetfish0
3 years ago

Charming fixer upper

My sims has been stuck on “Now I see why this was listed as a charming fixer-upper!” And all my characters and buttons has disappeared. Also I can’t control or interact with anything
technical issues
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Hello @mypetfish0,

Could you tell me what device you're currently playing on please? 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @mypetfish0 

    Try all the steps here please and let me know if that clears this up for you. 

    • mypetfish0's avatar
      mypetfish0
      3 years ago
      @EA_Solaire I have done troubleshooting steps already but it hasn’t helped. Do you have any more suggestions??
      • EA_Solaire's avatar
        EA_Solaire
        Icon for Community Manager rankCommunity Manager
        3 years ago

        @mypetfish0 

        Let's test your account on a different device and see if the issue happens there as well please. 

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