Forum Discussion

7 years ago

Solved

[Closed] - Connection Issue with the loading screen

Product: The Sims Mobile Platform:Android Phone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung S8+ OS Version 15.0.2.69790 Player ID: (Find your Player...

bug

Phantomlover1717
6 years ago
I haven't heard much back, I'd assume the issues from before November 19th are fixed. I'm closing this issue, if you have this issue, please go on in:
https://answers.ea.com/t5/Bug-Reports/Info-Needed-Where-s-the-Network-Prompt-since-November-19-2019/m-p/8452498#M14308

EA_DragonsEye

EA Staff (Retired)

7 years ago

Hi @SalixCat and @MarinaA82!
@SalixCat it looks like your image is not correctly uploaded and I can't see it.

Have you tried switching from wifi to data when you get this issue? If so, does it persist?
Have you noticed getting this message randomly or on some particular loading screens (as after going to CAS or moving to a particular place of the city)?