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Axiom2045's avatar
Axiom2045
4 years ago
Solved

Cross-platform Compatibility iPad/iPhone

I just received 2 phone calls from EA within the last 3 days regarding a large amount of items I lost within a 72 hour time period due to me playing across two platforms (iPhone/iPad) simultaneously....
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  • Axiom2045's avatar
    Axiom2045
    4 years ago

    If a lot is full and you receive the Item Limit warning that you must remove items to place new items - if there is a glitch on EAs part during an event or during normal play that magically allows you to place those items? When you awaken those items will have been removed by EA. if they were newly purchased items you will have to repurchase them. If they came from storage they will not show up in storage you will have to repurchase them again. If you also won some items  such as I did during an event (Camping) you will have to purchase the items again even though you won them in the event. All I can say about the Item Limit glitch is that it has happened to me before, actually twice before and I didn’t realize what happened until much later. Only advice is to  just be conscious of the Item Limits warning you to remove items in order to place new items. EA will remove them even if they cause the glitch and they will not reimburse you for it. 

Axiom2045's avatar
Axiom2045
4 years ago

If a lot is full and you receive the Item Limit warning that you must remove items to place new items - if there is a glitch on EAs part during an event or during normal play that magically allows you to place those items? When you awaken those items will have been removed by EA. if they were newly purchased items you will have to repurchase them. If they came from storage they will not show up in storage you will have to repurchase them again. If you also won some items  such as I did during an event (Camping) you will have to purchase the items again even though you won them in the event. All I can say about the Item Limit glitch is that it has happened to me before, actually twice before and I didn’t realize what happened until much later. Only advice is to  just be conscious of the Item Limits warning you to remove items in order to place new items. EA will remove them even if they cause the glitch and they will not reimburse you for it. 

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