[Guide] Finding your Player ID / How to send a Help Ticket In-Game.
Finding your Player ID: The EA Support team may ask for your Sims Mobile Player ID to find your account and help with missing content, progress issues, and more. Here’s how to find it. Write down your Player ID or take a screenshot of it and keep it somewhere safe. That way you have it if you need help but can’t load the game. You’ll see your Player ID on the first loading screen when you start the game. Follow these steps to find your ID if you’re already in the game: Tap the arrow pull-out tab on the right side of the game screen. Tap the Settings cog tab. Tap Help & About. Tap About. Your Player ID is at the top, just under the game version. Copy your Player ID down and keep it somewhere safe. That way you have it if you need help but can’t load the game. NOTE: Please DO NOT share your Player ID on Answers HQ. Source:https://help.ea.com/en-us/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile/ Contacting EA for help in-game: A Help Ticket from your in-gameaccountis a message that brings through needed details directly to mobile advisors. Using other methods like Facebook or Twitter will only delay support and you will be asked to go back and send an in-game help ticket. Help tickets from your mobile in-game account are the best way to contact support as they will go through directly to the mobile advisors who will be far more informed. Follow the following steps: Tap thearrowpull-out tab on the right side of the game screen. Tap theSettingscog tab. TapHelp & About. TapHelpto visit EA Help. The EA Help site will open on your device's web browser. Choose your device. Select topic. Sometimes you will also have to select issue depending on the topic you have selected. Provide your player-ID. Here you can read where to find it. Select a contact option. I personally preferEmail. Fill in the form. Provide all information that could help solve your case. Attach screenshots if you have and send in your ticket. If the EA Help site does not open, try clearing cookies on your browser. This might help open the EA website on your device. Here you can read how to clear cookies on iPhone or iPador how to clear cookies on Android. If you are not able to open your game app, please use the following link to send in a ticket:https://help.ea.com/en/help-top-issues/?product=the-sims-mobile If you have lost pack content or haven't received a pack, have valid proof of purchase available for advisors.Purchases on mobile aren't made on Origin aka EA's tool, they are made on either Google Play or iTunes so in order for support to confirm that there was a payment made they will needvalid proof of purchase. Once they verified the purchase they can check if the content is on the account,. If it's not the advisors will take it from there.
Sims Festival: Briny Heights
When receiving the template for Ritz Residence everything that came with it went to my storage since I replaced it with a different template. Cannot find the flat screen TV that’s mounted on the wall in catalog anywhere. Does anyone know in what section it’s in or did it get deleted? Thanks in advance!4th of November 2024 - Merrier Together Update Rerun
‘Tis the season of fun and joy Please note that while the update will be available on Monday, 4th of November 2024, there is no specific time for its release. The update will be gradually rolled out across different regions. Sul Sul Simmers! Welcome to The Sims Mobile’s latest update! Yule be greeted with the jolly Festival Pass ‘Merrier Together’, filled with many merry moments and delightful rewards. Read the events table below to learn which events complete this update and when they go live. We’ve also got a big holiday season home expo, with multiple premium houses available at discounted sale prices starting December 22, 2024. Bug fixes Fixed an issue that caused the back button to not function when users were on the ‘Delete my account’ screen on some Android devices. Fixed an issue where accidentally clicking the ‘dig’ button multiple times caused more than 1 walkie-talkie token to get deducted. List of playable events for this update: Name Type Start End Merrier Together Festival Pass Nov 4 Jan 13 Feast Mode Activated Treasure Hunt Nov 4 Nov 17 Wumples wishlist 68 Limited Time Quest Nov 11 Nov 20 Sim-ful Affairs Sweet Treat Showdown Nov 18 Dec 1 Wumples wishlist 69 Limited Time Quest Nov 25 Dec 4 Essentials Bazaar Treasure Hunt Dec 2 Dec 15 Wumples wishlist 70 Limited Time Quest Dec 9 Dec 18 Winter Workshop Sweet Treat Showdown Dec 16 Dec 29 Wumples wishlist 71 Limited Time Quest Dec 23 Jan 1 Midnight Promposal Treasure Hunt Dec 30 Jan 12 Wumples wishlist 72 Limited Time Quest Jan 6 Jan 15 List of packs: Name Type Date Duration (days) Price Currency Auspicious Ornamentation LTO Rerun Nov 4 9 $7.99 USD Back in Business LTO Rerun Nov 6 6 $8.99 USD Casa Tradicional LTO Rerun Nov 7 9 $9.99 USD Desi Extravaganza LTO Rerun Nov 7 9 $9.99 USD More Lights LTO Rerun Nov 9 9 $7.99 USD Treasure Hunt Catch Up Nov 13 5 $9.99 USD Modern Chic Balcony LTO Rerun Nov 13 7 450 Simcash Relaxed Holiday LTO Rerun Nov 16 11 400 Simcash Bronze Black Friday Pack Bonanza Rerun Nov 25 7 $2.99 USD Silver Black Friday Pack Bonanza Rerun Nov 25 7 $5.99 USD Gold Black Friday Pack Bonanza Rerun Nov 25 7 $15.99 USD Friday Night Cinema Bonanza Rerun Nov 25 8 FREE Plumber's Delight LTO Rerun Nov 28 9 $5.99 USD High-end Health! LTO Rerun Nov 30 9 $7.99 USD Spicy Sleepwear LTO Rerun Dec 3 9 $8.99 USD Treasure Hunt Catch Up Dec 11 5 $9.99 USD Home for the Holidays LTO Rerun Dec 18 7 $8.99 USD Dress_Pack LTO Rerun Dec 21 9 $5.99 USD McCrabkin Suburban House HT LTO Rerun Dec 22 9 $9.99 USD Boho Vibes LTO Rerun Dec 23 7 900 Simcash Glorious Gala house for sale! HT LTO Rerun Dec 24 2 $9.99 USD Pastel Positano HT LTO Rerun Dec 26 2 $9.99 USD Whispering Willows HT LTO Rerun Dec 28 2 $9.99 USD The Athletic Abode HT LTO Rerun Dec 30 2 $9.99 USD Enter, Stage Right! LTO Rerun Dec 31 9 $8.99 USD Garage Extras LTO Rerun Jan 3 9 $5.99 USD Fête masquée LTO Rerun Jan 5 9 $10.99 USD Treasure Hunt Catch Up Jan 8 5 $9.99 USD Note: LTO = Limited Time Offer, HT = House Template New Eco Workshop items Name Type CAS Type Life stage Slot Store Behavior My Lovely Little Stump 4 1 OnceOnly Rock Solid End Table 4 3 OnceOnly Sunbeat Butterfly 6 1 OnceOnly Ocean's Calling Chimes 5 2 OnceOnly Domed Food Platter 6 1 OnceOnly Chop-a-Block 6 2 OnceOnly Enlightened Lotus Incense 6 1 OnceOnly Luminated Lotus 6 2 OnceOnly ‘Creepin It Real’ light 6 1 OnceOnly Netherworld Graveyard Lantern 6 4 OnceOnly Swanky Waistcoat Bling 6 Male Adult 3 OnceOnly Swanky Waistcoat Bling 6 Female Adult 3 OnceOnly Lil Pumpkin Patch Dress 6 Female Child 1 OnceOnly Dapper Little Dude Suit 6 Unisex Child 2 OnceOnly His Mother's Pearls 6 Male Adult 1 OnceOnly Twisted Freedom Dress 6 Male Adult 4 OnceOnly Thanks to EA Creator Network for providing early access to this informationpurchasing works
I bought 600 money, 100,000 gold, 50 costume money and 20 llama tags yesterday in the game with 100 TL but the llamas did not come and when I tried again it gave an error and it shows that I have purchased many products but they are not anywhere. Today I bought another product, the accelerator, but I want to return it but it is not possible to return it and where can I do it? There is no support team anywhere. Nobody helps in this game. Where is this team? I want a refund.List of packs August - November 2024
LTO = Limited Time Offer HT = House Template Name Type Start Date Duration (days) Price Currency Cost Spring Ensemble LTO Rerun aug 28 2024 6 $7,99 USD Pastel Positano HT LTO Rerun aug 30 2024 9 $15,99 USD ICYA Luxe Decor LTO Rerun sep 1 2024 7 12,99 SimCash SimCash Orange You Glad It's Autumn LTO Rerun sep 4 2024 7 $6,99 USD The Athletic Abode HT LTO Rerun sep 4 2024 11 $10,99 USD Deco Chef for One Bonanza Rerun sep 6 2024 7 $2,99 USD Deco Chef for Two Bonanza Rerun sep 6 2024 7 $7,99 USD Deco Chef Bonanza Bonanza Rerun sep 6 2024 7 $19,99 USD Deco Chef Ultima Bonanza Rerun sep 6 2024 8 FREE Treasure Hunt Catch Up sep 18 2024 7 $9,99 USD Good Lookin' Cookin' LTO Rerun sep 20 2024 7 $5,99 USD I see green! LTO Rerun sep 22 2024 7 $7,99 USD Mi Cultura Viva en Mí LTO Rerun sep 25 2024 9 FREE Outdoor Nook Pack LTO Rerun okt 8 2024 9 $7,99 USD Whispering Willows HT LTO New okt 16 2024 7 $11,99 USD Bronze Luxe Living Pack Bonanza Rerun okt 10 2024 7 $4,99 USD Silver Luxe Living Pack Bonanza Rerun okt 10 2024 7 $6,99 USD Gold Luxe Living Pack Bonanza Rerun okt 10 2024 7 $15,99 USD Boutique Bedroom Bonanza Rerun okt 10 2024 8 FREE when purchasing Bronze, Silver and Gold packs Pasión Por La Moda LTO Rerun okt 3 2024 9 $8,99 USD Couch Potato No Mo' LTO Rerun okt 12 2024 9 $6,99 USD Treasure Hunt Catch Up okt 16 2024 5 $9,99 USD Manor of Nevermore LTO Rerun okt 23 2024 6 $4,99 USD Gothic Rituals Bath Set LTO Rerun okt 30 2024 7 $4,99 USD Rustic-O-Treat LTO Rerun nov 1 2024 9 $9,99 USD
