Missing items after purchase and device sync Issue
Hello, Two or three days ago, I purchased an offer that included 10,000 Simoleons, 600 Cash, and other items. On the same day, I spent the Simoleons and Cash to decorate my house. Please note that I play The Sims Mobile on both an iPad 7th generation and an iPhone 13. I initially started playing on one device, then switched to the other. I noticed that some of my progress wasn’t saved, but it didn’t bother me at first because it wasn’t much. However, later, when I switched devices again, I found my house half empty! Strangely, the money had been spent, but the items I bought—or even just moved—were gone and still haven’t reappeared. I checked both devices and it was the same. I also waited about 8 hours, hoping the progress would sync, but nothing changed. I even tried deleting and reinstalling the game, but the issue still persists. Could you please help me recover the missing items or restore my progress? Thank you in advance.13Views0likes1CommentUnable to make a purchase
Hello, I tried to purchase the Festival Package but the game doesn’t have any charge. I saved my progress, uninstalled and installed the app and I get the same error. The EA support doesn’t provide any solution and I’m getting tired. Any solution from you? Thank you,11Views0likes1CommentHi! I have a little problem..
I play The Sims Mobile and i have three Sims; a couple and their son. Son aged up to an adult but he isn't as interactive as the other two. He wasn't interactive even as a child.. He's treated as NPC but he's part of the family and I can't choose him as the playable Sim. He still doesn't have his own portrait and for some reason his own parents treat him as a friend😳 instead as a son. I tried to update the game and everything there is to do, resorting to even trying to earn simcash to open another slot but to no avail🥺 I am playing on the Android phone, Xiaomi Redmi Note 14, a new phone. IF ANYONE HAS ANY TIPS ON HOW TO SOLVE THIS PLS CONTACT ME IN ANY WAY POSSIBLE! THANK YOU! Here is my EA ID if it helps! [Ilois4: Removed the screencshot with the ID, please don't share your personal details on the forums.]55Views0likes1Comment- 1KViews1like2Comments
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