Customer Service

@kg122cin3h6t thank you so much, we are in this together. I'm frustrated because a lot of the emails that I got before this one, one guy said what's my account number, it should be in the report. And then the two first emails that I got from them they were just closed automatically. The email I got before this one, the customer service rep apparently plays The Sims mobile (which I doubt) and he said, "I know it would be frustrating". And he resolved it, meaning he just hit resolved. What's the point of actually putting in these reports if they're not going to do anything. I paid into this game, sure I complain every now and then about STS because I hate it, but this is not a good reason to not help me. I just personally went out today to the nearest pharmacy and I asked how much for face masks the idiot told me 2 for $3 convert that into your currency. Of course I didn't buy it. The price gouging is ridiculous. I'm just trying to survive. I was hoping TSM would help me with a nice little distraction. Thank you TSM an EA. Hopefully I can find materials tomorrow at Target or Home Depot. Hopefully we will get through this. In New York we currently have over 25,000 cases the most in the United States combined.