Product: The Sims MobilePlatform:Apple iPhoneList the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Iphone 6s PlusOS Version 11.3Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003039638060How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? When I go to the market square, for the ASOS fashion event, I have no options to start the event, while I do see the set up, there is no way for me to open the event or start it.What do you expect to see? A start button (as I saw in other screenshots) at the ASOS sign next to the fashion event.Connection Type WifiPlease select your region EuropeCountry NetherlandsAdditional feedback -- ----

@PaQuilter1 no I actually never got to play the event, also the quests just never popped up in my list of quests, it's very weird...

@JuliaLouise1 contacted them and then they referred me back here, so that was not very usefull unfortunately.. ☹️ Meanwhile I am also having the issue where the waitingtime seems to increase instead of decrease for the other ASOS events. In other words, I am not able to do any ASOS activities at this moment.

Have you tried restating the game? Making sure it's fully updated? It should show a bubble with a pink 'a'.

This happened to me and i was very confused.Make sure the Sim is at Market Square and not else where or in another event. Hopefully then you'll get the option to do the event then.

@Phantomlover1717 Unfortunately restarting the game, nor restarting my phone, seem to have any effect. The game is also fully updated as I am able to do the other ASOS actions...

[Event] Can't start ASOS event on Market Square

16 Replies

Phantomlover1717
Hero+
7 years ago
Have you tried restating the game? Making sure it's fully updated?

It should show a bubble with a pink 'a'.
Anonymous
7 years ago
This happened to me and i was very confused.
Make sure the Sim is at Market Square and not else where or in another event. Hopefully then you'll get the option to do the event then.
SarandaAdriana
7 years ago
@Phantomlover1717 Unfortunately restarting the game, nor restarting my phone, seem to have any effect. The game is also fully updated as I am able to do the other ASOS actions...
SarandaAdriana
7 years ago
@JuliaLouise1 Unfortunately this does not work either ☹️
Anonymous
7 years ago
Aw sorry to hear. Would say its definitely a bug then!
Have you tried contacting EA Support? If not you should give that a go: https://help.ea.com/en/contact-us/

Sorry I couldn't help further
Anonymous
7 years ago
I have the same problem but with the other one
PaQuilter1
Hero (Retired)
7 years ago
Did you ever get to do the event? There's a wait time in between events. I was confused at first until I realized they were making us wait in between events, unless you use SIM cash to rush, of course.
SarandaAdriana
7 years ago
@PaQuilter1 no I actually never got to play the event, also the quests just never popped up in my list of quests, it's very weird...
SarandaAdriana
7 years ago
@JuliaLouise1 contacted them and then they referred me back here, so that was not very usefull unfortunately.. ☹️
Meanwhile I am also having the issue where the waitingtime seems to increase instead of decrease for the other ASOS events.

In other words, I am not able to do any ASOS activities at this moment.
PaQuilter1
Hero (Retired)
7 years ago
I hope they fix it for you....quickly. Make sure you take a screenshot of your player Id and post it here too. Good luck.