[Event] Can't start Harvestfest restaurant, home or cafe event
SimGuruFrost: "It's not possible for us at this time to add additional time to events. Once set into motion they have to run their course. I would encourage you to reach out to EA Help through TheSimsMobile game and give them a list of all the bugs you have encountered."
- https://twitter.com/SimGuruFrost/status/1064594994244120577
For everyone affected by this bug, the advice is to contact EA.
Seeing the event will end soon, I'm not expecting a fix so you can actually finish this event.
This is how you can contact EA: Open the side menu, choose the gear icon, then the button with 'Help'.
This will open your browser, scroll down until you see 'Contact Us' and choose 'Technical Support'.Open the spoiler for pictures:
If this fails for some reason, or you can't access The Sims Mobile app.
You can contact EA through this link: https://help.ea.com/en/contact-us/
If you want to do so in a different language you can choose your country of choice in the upper right-hand corner.
You can also choose to contact an EA game advisor through social media:
- Twitter: https://twitter.com/EAHelp
- Facebook: https://www.facebook.com/EAHelpHub/You can also find the workaround suggested by @SimGuruMaaike over here:
https://answers.ea.com/t5/Bug-Reports/Open-Can-t-start-Harvestfest-restaurant-home-or-cafe-event/m-p/7178184#M9201Edit: this message has been spotted in the game:
@Mai653 wrote:
Hey guys. For everyone that didn't finish the Harvestfest quest due to the glitches. EA is adding the prize from the quest to ALL the heirloom chests so that everybody has the chance to receive the Pumpkin Spice Lovers story. 🙂
Original message can be found over here: https://answers.ea.com/t5/Bug-Reports/Open-Can-t-start-Harvestfest-restaurant-home-or-cafe-event/m-p/7190401#M9662
