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theresebelivets's avatar
theresebelivets
7 years ago

[Event] Duplicate Items not giving Simoleons

Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone XS OS Version 12.1.4 Player ID: (Find your Player ID in Si...
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Mai653's avatar
Mai653
7 years ago

I've encountered this issue as well with the Cauldron. I previously had the cauldron from the halloween event, and receiving it again yesterday from the anniversary box did not convert it to simoleons.

However, duplicate CAS items have turned into simoleons.

SalixCat's avatar
SalixCat
Hero+
7 years ago

@Mai653 you can contact CS about this issue.  

  • yani_tsm's avatar
    yani_tsm
    7 years ago

    I also have this issue. I did contact EA Help, but they told me that they know about this bug and referred me to this page. 

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