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theresebelivets's avatar
theresebelivets
7 years ago

[Event] Duplicate Items not giving Simoleons

Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone XS OS Version 12.1.4 Player ID: (Find your Player ID in Si...
bug
SimGuruMaaike's avatar
SimGuruMaaike
Icon for EA Staff rankEA Staff
7 years ago

This is something we're looking into. If this happened to you, can you please provide this information:

Player ID:

Timestamp when you received the duplicate item:

Which item you received:

Which pack did you open:

Thanks a lot in advance for this info 🙂 

iamxn2mstn's avatar
iamxn2mstn
7 years ago

also have this issue. I did contact EA Help, but they told me that they know about this bug and referred me to this page. 

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