[Fixed] Can't choose traits

Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) IPad Air 2
OS Version ios 11.2.6
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003482967056
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Advance through normal gameplay.
What do you expect to see? The option to choose the next trait. It appears the traits’ progress bar is full but I’m not receiving any notice/option to choose another.
Connection Type Wifi
Please select your region Europe
Country UK
Additional feedback I’m unsure whether this is a bug or not, as I’ve never noted the progress bar for traits before. (Apologies, if the latter!)

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Thanks 💐

Edited to add 27/03/18 8:11:

Resolved. The option for my sim to choose a trait appeared during a mentoring event this morning.