Forum Discussion

Hannahmypet's avatar
Hannahmypet
8 years ago
Solved

[Fixed] Items not unlocked/relocking at proper level

Product: The Sims Mobile Platform:Android Phone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Huawei OS Version 6.0.1 Player ID: (Find your Player ID in Sims ...
bug
  • EA_Mai's avatar
    EA_Mai
    8 years ago
    Great, @jdearles, thanks for confirming!

    I'm going to mark this thread as solved, but we would still like to hear from you, *specially* if you are experiencing this after today's/yesterday's update.

    Thanks!
    -Mai
Anonymous's avatar
Anonymous
8 years ago
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 7
OS Version iOS 11.2.6
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003452934484
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? In the buying menu.
What do you expect to see? Items unlocking once required level is reached.
Connection Type Wifi
Please select your region Australia
Country Australia
Additional feedback Items aren’t unlocking when I reach the levels required. I am currently level 10 and cannot purchase items that are supposed to be unlocked at level 8. Items include basic stove, sage kitsch, nuke-it microwave and crisponix refrigerator.
I have tired closing app completely, deleting and re-installing and restarting phone. None of these fixed the issue.
‌Please help.
EveyFawkes's avatar
EveyFawkes
8 years ago
I'm having the same issue, I'm level 15, though, and my level 8 items still haven't unlocked.

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