[Fixed] Sims getting younger/stuck
Product: The Sims Mobile Platform:Android Phone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung galaxy s8 OS Version Idk Player ID: (Find your Player ID...
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SimGuruMaaike
EA Staff
EA StaffThank you all for the reports. If you haven't already, can you please share your player ID and a screenshot of the exact Sim that is affected by this.
And if you remember, the day and time that you first noticed they went back to an adult instead of elder.
@SimGuruMaaike below are the screenshots I took of both of my characters whom have been stuck. The boy child has been stuck as a child since I believe the first or second day of the harvest fest. The elder has been stuck at her work place since I’ve retired her, and she no longer is in my family portrait in previous generations but she should be. So she won’t completely retired. Both of these characters come up as busy when certain family members try to click on them from the contacts to socialize. I can not tap on them in regular game mode, nothing happens. I’ve posted my user ID but just in case, it is right here below.
@SimGuruMaaike The elder has been retired between November 18th and the 21st, that’s the closest dates I can give. The boy was already stuck at this point for sometime. I’m guessing he was born around November 11th, 12th, 13th? That’s estimating basing it on when I took a screen cap of his mom at this point. Which would’ve put him at child stage around the 15th or 16th. I remember this issue happened simultaneously in conjunction with the day the harvest fest began.
