Forum Discussion

Beanoffee's avatar
Beanoffee
8 years ago
Solved

[Fixed] Unrelated Tips with Light Bulb Icon Appear Every Time I Open Game

Product: The Sims Mobile Platform:Android Phone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Asus Zenfone 4 Selfie Pro OS Version Nougat Player ID: (Find you...
bug
  • Phantomlover1717's avatar
    Phantomlover1717
    7 years ago

    No reply so I'm marking this one as fixed!

EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

Hi @Beanoffee,

Welcome to the forums, and thanks for your report!

We will take a look into this. In the meantime, please, restart your device and try again. If the message is still there, get in contact with one of our advisers through EA Help, as they might be able to help you get rid of those messages: https://help.ea.com

Thanks again!

-Mai

  • Beanoffee's avatar
    Beanoffee
    8 years ago
    Okay. Thank you!
  • Anonymous's avatar
    Anonymous
    8 years ago

    I also have this problem. It started after I installed it on my phone. I had it previously installed on my iPad without this issue. Now, it appears on both devices and won't dismiss.

  • lild3ath666's avatar
    lild3ath666
    6 years ago

    It’s 2020 and this problem is still not solved. If y’all didn’t half * all your games this wouldn’t be a problem. 

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