Forum Discussion

8 years ago

Solved

[Fixed] Unrelated Tips with Light Bulb Icon Appear Every Time I Open Game

Product: The Sims Mobile Platform:Android Phone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Asus Zenfone 4 Selfie Pro OS Version Nougat Player ID: (Find you...

bug

Phantomlover1717
8 years ago
No reply so I'm marking this one as fixed!

EA_Mai

EA Staff

8 years ago

Hi @Beanoffee,

Welcome to the forums, and thanks for your report!

We will take a look into this. In the meantime, please, restart your device and try again. If the message is still there, get in contact with one of our advisers through EA Help, as they might be able to help you get rid of those messages: https://help.ea.com

Thanks again!

-Mai

Beanoffee
8 years ago
Okay. Thank you!
Anonymous
8 years ago
I also have this problem. It started after I installed it on my phone. I had it previously installed on my iPad without this issue. Now, it appears on both devices and won't dismiss.
lild3ath666
6 years ago
It’s 2020 and this problem is still not solved. If y’all didn’t half * all your games this wouldn’t be a problem.