Forum Discussion

EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

[Guide] How to save your game progress in The Sims Mobile

Link The Sims Mobile to your EA, Google Play, Game Center, Facebook or Twitter account to save your game. If you need to reinstall or switch devices, you can recover your game and pick up where you l...
discussion
mo24ra's avatar
mo24ra
8 years ago
I already logged in, but i still can't connect it to the game center. Help?
EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

Hi @mo24ra,

Welcome to Answers HQ!

When you say you are logged in, you mean in your system settings? You need to be logged into your Apple ID account in your system settings > Game Center.

If you are, but the game is still giving you that message, could you try to restart the game? You would need to completely close it, and then open it again.

Let us know if that helps 🙂

-Mai

  • Anonymous's avatar
    Anonymous
    7 years ago

    I’ve had the same problem and I looked on the Game Center and all it said was my name and what I’m allowed to do with it nothing about access to sims so please can you help me because I really enjoy your new game and I’ve got it on all my devices so I don’t lose my data. Thank you, much obliged.xxxx

    • Anonymous's avatar
      Anonymous
      7 years ago
      I’m already logged in with Game Center on both my iPad and phone (I’m trying to connect the two) but it won’t let me log in on the app. I also have a Facebook but that option doesn’t show?? (Ps I’m on IOS)
  • Zimari's avatar
    Zimari
    7 years ago
    I have the same problem and it doesn’t help to restart the game
    The same problem as #2
  • Anonymous's avatar
    Anonymous
    7 years ago
    I am having the same problems, and I am logged onto Game Center, and I have deleted the app twice to retry and nothing has happened. Please help I don’t want to leave my progress
    • Phantomlover1717's avatar
      Phantomlover1717
      Hero+
      7 years ago

      Did you guys use the same age on both devices? I think you need to be a certain age to use the function, I'm not sure tho. 

  • Anonymous's avatar
    Anonymous
    7 years ago
    it didn’t help for me 😕
  • digitalmaiko's avatar
    digitalmaiko
    7 years ago
    I have the same problem.

    I am connected to Game Center but the game doesn’t realize it.

    The option to log in from a Facebook/Twitter/EA account is not present in my game.

    I have tried deleting and reinstalling the game. Turning the phone off and on. Closing and restarting the app. There is no way for me to link the game and save it.
  • Anonymous's avatar
    Anonymous
    7 years ago
    I already signed into Game Center on my system settings but it sill says I need to sign in.
  • Anonymous's avatar
    Anonymous
    7 years ago
    @EA_Maiwrote:

    Hi @mo24ra,

    Welcome to Answers HQ!

    When you say you are logged in, you mean in your system settings? You need to be logged into your Apple ID account in your system settings > Game Center.

    If you are, but the game is still giving you that message, could you try to restart the game? You would need to completely close it, and then open it again.

    Let us know if that helps 🙂

    -Mai

    I have the same problem as i him and i did what you said but it still doesn't work ☹️

  • Anonymous's avatar
    Anonymous
    7 years ago
    i have the same problem as him and i did what you said but it still doesn't work ☹️

About The Sims Mobile

Make a connection with Simmers, share your knowledge, and troubleshoot issues in The Sims Mobile official community.6,504 PostsLatest Activity: 3 hours ago