Forum Discussion
In iOS you usually don't need to worry about manually saving the game, because all your devices will probably be permanently connected to the same Game Center account and that will be enough to keep everything synchronized. Only if you need to disconnect from Game Center you'll be running any risk of losing data.
Even if you swap Game Center accounts on the same device they both will be pointing to the same game in the cloud, so it won't affect your game. But it can begin to get tricky if you have different games on different accounts on different devices, because then there'll be a chance of one being replaced by the other and you end up completely losing it, for example.
Please refer to my save question, as this does not aply , or im just simply missing something
thanks
- 8 years ago
HELP CENTER,Hello Sue,
Thank you for contacting EA Help.
My name is Rajat and I would assist you with your issue today.
Sue,
I realize that you lost the game progress of The Sims Mobile. As I am also a very big fan of this game, I can feel the disappointment caused due to this issue.
Please note that if your game is linked with Facebook account, the game progress is saved on our servers. However, the game data of Guest account is stored on the user device which sometimes wipe out on re-installing the app.
If your game wasn't linked with Facebook, please provide us the following information:
The player’s IP address:
The player’s Level:
How many Sims the player has Hobbies and Careers completed:
Heirlooms Earned
Looking forward your reply.
You can also find answers to common questions on our EA Help at http://help.ea.com, or ask our community experts by visiting Answer HQ at http://answers.ea.com.
Should you need help about any other issues, please do not hesitate to contact us again via live chat or email.
Once again thank you for contacting EA Help.
Rajat B.
EA Help,
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© Electronic Arts Inc. Trademarks belong to their respective owners. All rights reserved.- 8 years agoI’ve done everything from signing in and out of Game Centre to turning my phone off and on. I reinstalled the game as well. Nothing works. The game doesn’t recognize that I’m already signed into game centre through my settings!! This is so frustrating. Please help.
- 8 years agoI’d also like to add that I’ve spent money on this game and a bug made me lose over 60 gems ): (which I’ve emailed to no response) so I’d really like to be able to connect to GameCentre and get my progress back :’)
- 7 years ago
Nope sad shame u can not have the same sims mobile game on multiple devices. U can have the same Sims freeplay game on multiple devices.
EA should make it so we can have the same sims mobile game on multiple devices!!!
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