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EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

[Guide] How to save your game progress in The Sims Mobile

Link The Sims Mobile to your EA, Google Play, Game Center, Facebook or Twitter account to save your game. If you need to reinstall or switch devices, you can recover your game and pick up where you l...
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EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

Hi @mo24ra,

Welcome to Answers HQ!

When you say you are logged in, you mean in your system settings? You need to be logged into your Apple ID account in your system settings > Game Center.

If you are, but the game is still giving you that message, could you try to restart the game? You would need to completely close it, and then open it again.

Let us know if that helps 🙂

-Mai

Anonymous's avatar
Anonymous
7 years ago

I’ve had the same problem and I looked on the Game Center and all it said was my name and what I’m allowed to do with it nothing about access to sims so please can you help me because I really enjoy your new game and I’ve got it on all my devices so I don’t lose my data. Thank you, much obliged.xxxx

  • Anonymous's avatar
    Anonymous
    7 years ago
    I’m already logged in with Game Center on both my iPad and phone (I’m trying to connect the two) but it won’t let me log in on the app. I also have a Facebook but that option doesn’t show?? (Ps I’m on IOS)

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