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EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

[Guide] How to save your game progress in The Sims Mobile

Link The Sims Mobile to your EA, Google Play, Game Center, Facebook or Twitter account to save your game. If you need to reinstall or switch devices, you can recover your game and pick up where you l...
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EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

Hi @mo24ra,

Welcome to Answers HQ!

When you say you are logged in, you mean in your system settings? You need to be logged into your Apple ID account in your system settings > Game Center.

If you are, but the game is still giving you that message, could you try to restart the game? You would need to completely close it, and then open it again.

Let us know if that helps 🙂

-Mai

Zimari's avatar
Zimari
7 years ago
I have the same problem and it doesn’t help to restart the game
The same problem as #2

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