Hello @lllaccceyyy , I'm sorry you had to experience what sounds like a very disturbing advertisement. If you don't hear back from an EA rep, or you want to go straight to a government agency, I'd suggest reporting it to the FCC. I've copy/pasted the info to file a complaint with the FCC here:
Filing a complaint
If you feel an ad violates FCC rules, you can file a complaint with us. You have multiple options for filing.
• File a complaint online at:
consumercomplaints.fcc.gov
• By phone:
1-888-CALL-FCC (1-888-225-5322)
TTY: 1-888-TELL-FCC (1-888-835-5322)
ASL: 1-844-432-2275
• By mail (please include your name, address, contact information and as much detail about your complaint as possible):
Federal Communications Commission
Consumer and Governmental Affairs Bureau
Consumer Inquiries and Complaints Division
45 L Street NE
Washington, DC 20554
I hope this helps.
