Izzy’s Fashions Freezing Game

I can’t access any of the fashions that I’ve gotten from Izzy’s Shop. Anytime I try to select to change my sim into Izzy Fashions the game freezes and closes. It’s very frustrating to earn and use the fashion gems in Izzy’s shop to get the fashions but then not be able to actually use the fashions on my Sims. This issue has been going on for a few weeks now and I hoped maybe it would be a bug fix with the new update but it’s still an issue. Please help.