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JadeAlexi's avatar
JadeAlexi
2 years ago
Solved

Izzy shop crashing game

I went into Izzy's Shop to create an outfit and now I'm trapped there. Every time  I try to claim the outfit my game crashes. Then when I reopen the game it just resets right back to where I was. I'v...
bug
  • Ilois4's avatar
    Ilois4
    2 years ago
    @ee0ff02d793857c0 Hi, please check your appstore for update, there should be a patch available.
1007032065679's avatar
1007032065679
2 years ago

I went to Izzy’s as part of the tasks I had

They started to make an outfit but when I started pressing CLAIM, the app closes.

I restarted my phone and my ipad, I deleted the app and re download, but it just takes me back to the screen (inside Izzy’s)

I tried pressing Re try design and it will retry but when I press claim, the app closes again

  • 1007032065679's avatar
    1007032065679
    2 years ago

    PLEASE HELP! I spent so much time & money on my game!

  • hn9o6xyvmjq5's avatar
    hn9o6xyvmjq5
    2 years ago

    I have the exact same problem 

  • 4C3NPCV's avatar
    4C3NPCV
    2 years ago
    @1007032065679 Same!😤😭. Lost out on Wumples, which I really wanted (for the first time), and the TH grand prizes. I’ve been inside Izzy’s for 3 days now.
    • Aatwood93's avatar
      Aatwood93
      2 years ago

      Same this is ridiculous

    • EUY7YJP's avatar
      EUY7YJP
      2 years ago

      I Hope & Pray That They Extend The Time Limit Of The Challenges So We Can Complete As This Really Isn't Fair, I Paid Premium For Both, Im So Disappointed Right Now.So Sad. 

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