Lost game
Hello, I opened the eco workshop and it didn't work. I was at lvl 42. I contacted EA support and did all that was listed. Then decided to double check my game was saving to cloud, Facebook was linke...
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Already did it. Just wanted to know if anyone else has gone through same kind of clitch.
Hello,
I have the same problem and I am fighting with the Customer Support sind 11th of february, each time different employee keep asking the same question over and over again.
The last person I talked to asked, if the account was linked with google, I asnwered yes but that I am afraid that the link is overwriten with new game and they should look up to my EA link instead ( for the 6 times at least I said it). Today I checked my ticket and the staus was fixed so I tried to log in and my level 60 account was linked to the overwritten level 2 account..
The customer support to do read previous case conversation, they ignore what you have said. I have requested a rollback to the date of 10.02.2022 or 09.02.2022, this was so far ignored from every single person. I already spoke to Google Store representative and also spoke with SimguruSanah, Google representative told me that the app developer must store my data as it is the platform policy , however the Customer Support somehow do not properly reed my concern or refuse to rollback.
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