lot expanding on its own
Product: The Sims Mobile Platform:Apple iPad List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad Pro 9.7 inch OS Version 12.4.1 Player ID: (Find your Player ID i...
Forum Discussion
@Ayeryss that sounds very weird, I'd suggest contacting EA with this issue
You can do so through The Sims Mobile app. First things first, write down your Player ID or take a screenshot of it.
- Open side menu
- Click the gear icon
- Click the 'Help & About' tab
- Click 'Help'
Your browser opens
- Scroll down and click on 'Contact Us'
Open the spoiler for picture how to get to the 'Contact Us' button:
If you choose the 'Report Bug' option you might not receive a reply from EA.
If you can't access the app for some reason. You can also contact EA outside of it.
You can contact EA through this link: https://help.ea.com/en/contact-us/
If you want to do so in a different language you can choose your country of choice in the upper right-hand corner.
You can also contact an EA game advisor through social media:
- Twitter: https://twitter.com/EAHelp
- Facebook: https://www.facebook.com/EAHelpHub/
Thank you for your quick reply. I have done as you suggested and am still waiting for a response all these hours later. The only options were for them to call me or eventually chat with me. I didn't want to give them my number. Hopefully they will respond...
The lot has now finished but I have yet to click the checkmark that appears as I'm not sure if doing so will work against me or not.
