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Tiffany562411's avatar
Tiffany562411
5 years ago

[Open] - Mailbox ad icon disappears - Ads Not Working

Product: The Sims Mobile Platform:Android Phone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy Note 9 OS Version Android 10 How often does the ...
bug
powalola227's avatar
powalola227
5 years ago

Here’s a video showing mailbox not working properly(closing the app and opening again solves the problem).

https://youtu.be/jStsA3yFIAc

I will try to record another video of ads for reward bonus after completing mision. In that case the game gets frozen and forces the player to close it. Edit: In my case it gets frozen before it shows any ad, so I won’t be able to tell which is the ad that gives problem.

CharlieDaisy12's avatar
CharlieDaisy12
5 years ago
@powalola227 Yes, closing and reopening the app does fix the issue. This is not 100%, so I have to tape every commercial I watch until it happens, @EA_Dragons Eye. I will do that and report back.
There is also an issue with an NPC changing names, which I will fill out a separate report for.
I appreciate your getting back to me. That was quite distressing.

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