Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad
OS Version 13.5.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? ? Host a party?
What do you expect to see? My party return and my rewards
Connection Type Wifi
Please select your region North America
Country USA
Additional feedback
I hosted my weekly party which quickly reached level 10. I logged back in a few hours later and my party had disappeared and there were no rewards. I would like my party back and my guests to receive their rewards
Did you get your host prize later?
I hosted a party yesterday and it got lvl10 in 4 hours or so, nothing mysterious was going on with the party or game. No connection issues or error messages.
Around 4,5 hours from the start I checked when the llama zoom is coming and the party was ok.
So tried to get back to game 20 minutes later to start LZ and the game crashed immediately I got in. After 3 crashes I restarted the device and got back into the game but the party had disappeared. No end message, balloons, prizes or anything.
15 minutes later got a message from friend in insta who was trying to get in to my party saying that her game crashed immediately as she was trying to enter my party. She said that same had happened to her the other day with some other player’s party.
I continued with the LZ tasks and 1,5h after the party disappeared, I was getting back to game and I saw momentarily that my party was still running, the party level was shown on top of the screen, but in 5 seconds the game just crashed and after another crash I restarted my device and the party wasn’t visible when I got back.
So I was a bit hopeful to get the prizes when the party was supposed to end.. but I didn’t get any party ending message after 12 hours of starting the party and no prizes.
Played normally today and 16 hours after the party disappeared I noticed my free sim had that purple party field (with the star progress empty) and the finished party was visible and prizes collectable in the menu, pic attached.
Hoping there will be fix to the parties soon, since there seems to be more of this glitching now after the update.
Playing with ipad 6th gen, OS 13.5.1, wifi
What an emotional roller coaster this was, since this kind of incident makes me worried of losing my sims & items. 🤯😬
