[Open] Ancient elder NPCs don't disappear

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Iphone se
OS Version Ios 10.3
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1004380978758
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Look at the game
What do you expect to see? New young npcs
Connection Type Wifi
Please select your region North America
Country United States
Additional feedback Can not find young npcs

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All the npc characters in my game are elders. The workers at all the jobs, everyone around town, all of them. There are no npc characters for my sims to marry. It is making it hard to progress in the game. How do I fix this?