[Open] Bad Graphics Quality
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Huawei Mate 20 Lite
OS Version 9.0.1
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Almost all the game's objects have really low resolution textures, all you need to do is join the game, zoom on something and see with your eyes.
What do you expect to see? Obviously an improvement.
Connection Type Wifi
Please select your region Europe
Country
Additional feedback
I really don't understand why the graphic of the game's objects is so poor, yet every items is taken directly from The Sims 4 which has a great graphic and texture are perfectly beautiful/well defined.
Then every time items are transferred to The Sims Mobile they become blurred and pixelated.
Frankly it is a really bad thing to see and I hope that one day it can be fixed/changed with an update.
I'm not sure if this is a bug or a technical issues of the game. But I'm pretty sure I'm not the only one seeing this thing.
There's an example image, but almost every furniture is like that:
@SimGuruMaaike wrote:
[Marking this post as solution for visibility - we are not considering this fixed]
Thank you all for the reports! We are investigating this issue.
We're still collecting device information for this issue. If you've noticed the graphics quality has decreased in the newest update compared to before, please post the device you're playing the game on, this will help our investigation.
This issue should be fixed!
https://answers.ea.com/t5/Game-Information/The-Sims-Mobile-Update-September-11th-2019/m-p/8190193#M22181