[Open] Bad Graphics Quality

I was so looking forward to this update but after updating my game and opening it the graphics quality is horrible, I never had this problem, the image of my game was perfect but now it looks like I need glasses to be able to see something clearly. I would like to know what may have happened and if this can be resolved in a future bug fix update. (In a group about the game, I asked the same question and other people also have the same problem).

@erivanaragao17 which device do you play on? And can you share screenshots of how the game was before and one that shows how it is now? 

I play on my LG K10 PRO, always with him. I don't have a game image before the upgrade, because I never imagined it would be necessary, but this image is my game currently (zoom to show that the image is not clear and you can see the city and CAS pixels are like this too ). I've been playing with the same device for a long time and it never happened but now my game has a worse graphic than the previous version (I say version because it happened after I updated the game but this may not be the problem). What may be happening?

Thank you for your help!

My Huawei Mate 20 Lite has a pixelated graphic too, that's noticeable especially in screenshot taken in live mode (in CAS seems to be better)

@erivanaragao17 We're investigating it on our end, its interesting that it worked fine on the previous version 🙂 

@Erintaiwa I've had reports that the graphics quality on that device was lower before today's update. Is it better, worse or the same after updating to today's update? 

I also find it strange and thanks for trying to find a solution.

My game was crisp/clear and smooth but after the update the quality of the graphics/images has really been reduced. Why does this happen it happened on my iPad mini 5, now this, it's as if the renderer or anti anialising hasn't worked. Seems to happen after every big update. Shame you cant uninstall and roll back to the previous version of the game.

@azzajk29 Which Android version are you running and do you have a before and after picture? And can you try restarting your phone?

Restarting phone doesn't help. Graphics are really bad.

Samsung s10 plus android Pie latest version.