Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Galaxy s10+
OS Version Newest version
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003376610933
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Can't even see my game? Graphics were perfect before the newest update?
What do you expect to see? Better resolution and game quality. It's unbearable to even play. Worst part is while all the quests are running, it's ruined being able to play them properly.
Connection Type Wifi
Please select your region Australia
Country Australia
Additional feedback I've played it on two devices now since the new update, and they both have the same issues.
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Galaxy s10+
OS Version Newest version
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003376610933
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Can't even see my game? Graphics were perfect before the newest update?
What do you expect to see? Better resolution and game quality. It's unbearable to even play. Worst part is while all the quests are running, it's ruined being able to play them properly.
Connection Type Wifi
Please select your region Australia
Country Australia
Additional feedback I've played it on two devices now since the new update, and they both have the same issues.
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Galaxy s10+
OS Version Newest version
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003376610933
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Can't even see my game? Graphics were perfect before the newest update?
What do you expect to see? Better resolution and game quality. It's unbearable to even play. Worst part is while all the quests are running, it's ruined being able to play them properly.
Connection Type Wifi
Please select your region Australia
Country Australia
Additional feedback I've played it on two devices now since the new update, and they both have the same issues.
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Galaxy s10+
OS Version Newest version
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003376610933
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Can't even see my game? Graphics were perfect before the newest update?
What do you expect to see? Better resolution and game quality. It's unbearable to even play. Worst part is while all the quests are running, it's ruined being able to play them properly.
Connection Type Wifi
Please select your region Australia
Country Australia
Additional feedback I've played it on two devices now since the new update, and they both have the same issues.
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Galaxy s10+
OS Version Newest version
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003376610933
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Can't even see my game? Graphics were perfect before the newest update?
What do you expect to see? Better resolution and game quality. It's unbearable to even play. Worst part is while all the quests are running, it's ruined being able to play them properly.
Connection Type Wifi
Please select your region Australia
Country Australia
Additional feedback I've played it on two devices now since the new update, and they both have the same issues.
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Galaxy s10+
OS Version Newest version
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003376610933
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Can't even see my game? Graphics were perfect before the newest update?
What do you expect to see? Better resolution and game quality. It's unbearable to even play. Worst part is while all the quests are running, it's ruined being able to play them properly.
Connection Type Wifi
Please select your region Australia
Country Australia
Additional feedback I've played it on two devices now since the new update, and they both have the same issues.
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Galaxy s10+
OS Version Newest version
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003376610933
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Can't even see my game? Graphics were perfect before the newest update?
What do you expect to see? Better resolution and game quality. It's unbearable to even play. Worst part is while all the quests are running, it's ruined being able to play them properly.
Connection Type Wifi
Please select your region Australia
Country Australia
Additional feedback I've played it on two devices now since the new update, and they both have the same issues.
Latest update has left the game blurry And pixelated.
