Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 8 Plus
OS Version 11.2.6
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) tamratje
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? So I was busy with a relationship story (secret crush; more than friends). But now when i click on my sim and go to stories, this story is gone. When I go to all stories it shows how far i got with this story, but it isn’t active anymore. And the sim I was doing this story with, is now nowhere to be found. And most of my contacts are also nowhere to be found (which isn’t the main issue). I tried deleting and re-installing the app, which doesn’t work. Also looked at every place i can to see if I can find it again, but that also didn’t work.
What do you expect to see? To see the sim back and to see that the story is active again.
Connection Type Wifi
Please select your region Europe
Country Netherlands
Additional feedback I hope you will understand me and you can help me with this. Thanks in advance.
Thanks in advance.
Could it be the Sims that are missing retired and died?
All I get disappearing is the option to ask to move in, it affects those in relationship stories.
But I didn’t know Sims died in Sims Mobile? How does that happen?
All I have is a bunch of elder Sims mooching about town and the numbers are growing.
I've been having this issue for the past week or so. All of a sudden, most (if not all) of my Sims' contacts disappear, including the stories I've been working on with them. They aren't just retiring and dying, because those sims still show up in my contacts list, but all active sims are just gone, like they were never added and I never started a story with them.
Product: The Sims Mobile
Platform: Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy Note8
OS Version 8.0.0
Player ID: 1002985673489
Location: United States
First time poster, but I am having this issue myself. I've started quite a few relationship stories and boom, the contact is gone after I go to a party. That's annoying. One I was approaching level 6 on and I cant continue. I just saw the sim in my contacts this morning. I attended a party and they're gone.
This bug is happening again in my game ☹️ Lost acquaintances & potential relationships is not good for us TSM players. It's a waste of our time & game energy. Hope this gets fixed!
p.s. And the sim that loses recently added contacts & relationship stories is fairly a newly-created sim which only has 9 relationships (I've had sims before with more than 9+ relationship stories & don't lose contacts).
I lose 6 contacts today 🤬🤬 4 sims with relationship level 10 and 2 other that I added today !! Im angry
I have the same issue!
I was pumpkin spice lovers 5/10 with one of my own elderly Sims. He vanished overnight, as if retired, but I did NOT retire him. I cannot contact him anymore. I really wanted s child with that sim to continue my legacy.
I am also having this problem. My real life friends sims keep disappearing from my contacts if I add new people. And then she has a party and I regain the contacts but then have to start the relationships over and risk losing other contacts. The sims in question are not retired.
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