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Michxxx's avatar
Michxxx
5 years ago

[Open] Story gone after selling duplicate heirloom

Product: The Sims Mobile Platform:Apple iPad List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Ipad Pro OS Version 13.4.1 Player ID: (Find your Player ID in Sims ...
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SalixCat's avatar
SalixCat
Hero+
5 years ago

@lmnmst 

@Keelee717 

Here are links to previously reported issues regarding heirlooms and stories. Are any of them similar to the problem you experience? If yes, which?

https://answers.ea.com/t5/Bug-Reports/Open-Story-marked-as-new-in-Heirloom-box-while-it-isn-t-new/m-p/8761229#M15088

https://answers.ea.com/t5/Bug-Reports/Open-Duplicate-Trait-Heirloom-doesn-t-have-quot-Already-Owned/td-p/8763944

https://answers.ea.com/t5/Bug-Reports/Open-Story-gone-after-selling-duplicate-heirloom/td-p/8993258

lmnmst's avatar
lmnmst
5 years ago
@SalixCat It's look third one are the same as this. I have searched before not found that one. So it is already investigated? Maybe I should contact EA Advisor?

Thanks in advance

*Cheers

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