Forum Discussion

aqila20's avatar
aqila20
6 years ago

PLEASEE... help me, i dont receive money tree pack whereas i paid

i bought show me the tree money pack but i dont receive 250 simcash, money tree and gnome, why? i check in shop, indoor plant or outdoor items to found money tree and gnomw ,but  im not found that!!!...
discussion
p3hp9gk2fp5v's avatar
p3hp9gk2fp5v
6 years ago
@aqila20 Me too I also experienced this and I couldn’t contact the ea advisor. It says they changed their office hours to 8am-11pm but they’re not even open right now. 🤷🏻‍♀️
SalixCat's avatar
SalixCat
Hero+
6 years ago
@p3hp9gk2fp5v Hi!
Office hours are 8:00 a.m. to 11:00 p.m, UTC, not local time.
I can see your post's timestamp 2:18 a.m UTC. Offices were closed at that time.

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