Re: A Sim disappeared, and now I am stuck with an empty Sim slot.
I have contacted the UK EA help a few times, but nothing has been resolved yet, unfortunately. Here in the UK, if you contact the EA help, you get connected to a support located in India, and some technical support people didn't really seem to know what was going on. They just seemed to send out generic looking mails, or read off a script. All they could say to me was that their specialist team had been notified and that they were going to be working on a fix. When I asked them when they thought the bugs in the game would be fixed, they couldn't give me any time estimate.
It seems that the only thing I can do at the moment is either just accept the fact that I can't have my fourth Sim, because of the Sim slot not working right, or give up playing on the current game and start a new game from scratch and hoping that it won't get bugged again. I don't like the idea of starting a new game, because I have already invested time and money into the game. This game seems to have so many glitches, and it might not be worth playing until they sort them out. I always liked playing the Sims, but this one is turning out to be a disappointment.