Re: Can't play the sims mobile using mobile data

Sadly it's a known error @AC4990, haven't heard of it being only on mobile data.

Could you fill in this list provided by @SimGuruMaaike:

https://answers.ea.com/t5/Bug-Reports/Info-Needed-Where-s-the-Network-Prompt-since-November-19-2019/m-p/8452498#M14308

Some of the questions you've already answered, but others like the speedtest might be very valuable information to help fix the issue.