Re: Do you take this menu

I am having the same issue on Something New. I have tried every suggestion and nothing has worked. I have contacted EA with no response yet. Time is running out on this quest and I’m getting really irritated. I’ve spent real money on this game but I may delete it as it’s way too glitchy. 

If you tried all the other suggestion.

It sounds like a bug. Could you open a new post in the bug forum for this?

You can find the bug forum over here: https://answers.ea.com/t5/Bug-Reports/bd-p/the-sims-mobile-bug-reports-en

The bug forum has a small list with questions which might just help solving the problem!