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katclawsx3's avatar
katclawsx3
4 years ago

Re: Festival Task: Shows 4/5 even i did finished the task for today

@CharlieDaisy12 wrote:

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) 7S
OS Version 15.0.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It’s just occurred today. I’m hoping to have it fixed before 9 am so I don’t miss out. Go to the Festival Menu, you will see no tasks, but I’ve only completed 4 out of 5 it says, so I can’t get the Bonus. But all the tasks are gone.
What do you expect to see? To be able to press the Bonus box and get the points.
Connection Type Wifi
Please select your region South America
Country Canada

‌

I am unable to get the Bonus points from todays Daily Tasks because the box won’t activate even though I’ve completed all the tasks. Since I sometimes like to take a day off from the game, I need the points badly. 

I am also having this issue for the 3rd day in a row 

Oct 18;   Oct 19;  Oct 20,  2021

Player ID. [Removed by CM]

iPad 5 

USA

3 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @katclawsx3 I removed your player id as this is considered personal info and not something that you should share on AHQ.


    Darko 

  • GrnWyr's avatar
    GrnWyr
    4 years ago

    @EA_Darko The update on Android worked with replacing the broken task type with ancient relics, but no one's addressed compensation. 450 simoleans is nothing vs 4500+ or whatever it's at now. Is there any point in putting in a ticket? I still have one open for a separate issue on compensation where sim cash was spent to address the eco workshop from over nine days ago.

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