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NEAnira's avatar
NEAnira
7 years ago

Re: [Fixed] CAS items missing after 25th of February update

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Vivo V7+
OS Version Android 8.1.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003112828363
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Look into my game CAS. List of items missing : 1. Fairy Makeup 2. Cat Makeup 3. Stitches Makeup 4. Undead Groom Makeup 5. Undead Bride Makeup 6. Undead Bride Necklace 7. A Bracelet
What do you expect to see? All previously own items available in CAS.
Connection Type Mobile
Please select your region Asia
Country Malaysia
Additional feedback

‌

I enjoyed the update so much, but the missing items are all my favorites. Hoping you can fix it immediately, thank you 😊

3 Replies

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  • Mrs_Bloody_NL's avatar
    Mrs_Bloody_NL
    7 years ago

    Hi, 

    I am missing all those items too and I am missing friends of my Sims? 

    Some one had taken over my Sim Valentine, but he is gone!

    And the game freezes over and over again after yesterdays small update. 

    player id 1003518663932

    Grtz Sandra 

  • janebear13's avatar
    janebear13
    7 years ago

    I am also missing some Halloween make-up and this bracelet as well in CAS. My sim is currently wearing the bracelet, but it does not show up in the closet. However, it still lets me change the color of the bracelet. 

  • PiscesWoman's avatar
    PiscesWoman
    7 years ago

    I completed the quest where you add the stylist chair and complete the quest to get hairstyles. I think one was called "Space Puffs." I completed the quest but didn't receive the new hairstyles.  Contacted tech support and they told me to file a report here.... 

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