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Stevev363's avatar
Stevev363
7 years ago
Solved

[Fixed?] Need to improve lifestyle to unlock land

Product: The Sims Mobile Platform:Apple iPad List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad current gen OS Version 11.4.1 How often does the bug occur? E...
bug
nino9311's avatar
nino9311
6 years ago

Hello, my level is sharply sophisticated, I am having the same issue for 3 weeks. When I click on a land expansion it says another land expansion is currently unlocking. I do not have anything unlocking. Later that week a majority of my items went missing from my inventory. These glitches started when I started to pay real money on the game.i first noticed the glitch after I tried to buy one expansion after another. Also when my stuff went missing. I went on a shopping spree and after, most of my items, including stuff I had previously purchased went missing. Please help

SimGuruMaaike's avatar
SimGuruMaaike
Icon for EA Staff rankEA Staff
6 years ago

@nino9311 Sorry to hear you're having these issues, please contact our customer support team from inside the game (settings > help & about > help > contact us) to get help with this. 

  • nino9311's avatar
    nino9311
    6 years ago

    @SimGuruMaaike i have. They are no help at all. This use started dec 24. The game help button opens up to a page that gives a 404 error. I have called I.t and they say nothing and the last person referred me to this thread that has no answer. I like this game. And this whole experience has really turned me off from it. It’s a shame how all the glitches started happening when I started using my real money on the game. I have opened 3 cases involving this.

      • Hretha's avatar
        Hretha
        6 years ago
        @Phantomlover1717 I still cannot clear my last land plot. I now says "cannot clear land while another plot is being cleared" or some such thing. Basically, it thinks there is another plot in progress, but it's my last plot. Also, no plots in progress on new lots.

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