Re: Game won’t load as of almost 3 weeks

@EA_DragonsEye Yes, I have started a Case quite a few times. They tell me to do the troubleshooting that is on the website. I have done it all. I had my son in law do trouble shooting today also, nothing works. How can I DM you? I must be missing where that is. I haven’t heard of a “safe” can you tell me what that is? Thanks for the help.