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FamousArtistLM's avatar
FamousArtistLM
5 years ago
Solved

Re-Installed Game, Connected to Apple Game Center--Stuck in Tutorial Mode

Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Iphone OS Version 13 How often does the bug occur? Every time (100%...
bug
  • FamousArtistLM's avatar
    FamousArtistLM
    5 years ago

    Hello SalixCat. Just want to let you know I contacted EA Help through Facebook. They got back to me before I could borrow another device. I was given the option for a game reset since I had linked my game to Apple Game Center. I lost a few days progress, but was happy to recover a years worth of packs and STS prizes. (I was given several options of saves to choose from according to day).

FamousArtistLM's avatar
FamousArtistLM
5 years ago

Hello SalixCat. Just want to let you know I contacted EA Help through Facebook. They got back to me before I could borrow another device. I was given the option for a game reset since I had linked my game to Apple Game Center. I lost a few days progress, but was happy to recover a years worth of packs and STS prizes. (I was given several options of saves to choose from according to day).

  • SalixCat's avatar
    SalixCat
    Hero+
    5 years ago
    @FamousArtistLM Glad you got your game back and in time for the new STS.

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