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Re: [Open] - Can’t enable tracking on iOS. Can't connect to Facebook

Hi @ir0nwoman@soulfulgenius! Sorry that I tookl long to answer, I have flagged this issue for investigation! Thanks for your report and information

4 Replies

  • EA_DragonsEye's avatar
    EA_DragonsEye
    4 years ago

    Hi @soulfulgenius and @ir0nwoman!
    This issue may be resolved by apple after updating to the version iOS 14.5.1.
    As per the official Apple Knowledge base web found here https://support.apple.com/en-us/HT211808#1451
    "This update fixes an issue with App Tracking Transparency where some users who previously disabled Allow Apps to Request to Track in Settings may not receive prompts from apps after re-enabling it. This update also provides important security updates and is recommended for all users."

  • soulfulgenius's avatar
    soulfulgenius
    4 years ago

    Okay Thanks Ea_dragonseye  I’ll give it a try and see if I can connect to my social media accounts now.

  • soulfulgenius's avatar
    soulfulgenius
    4 years ago

    yes it absolutely did.🙂 however it’s not allowing me to log in with the Facebook app.I had to go around the app by logging into the full website.

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